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Sunday, July 21, 2013

Travel / Non-Revving - HL 175 (1)


Can someone provide an answer for the Captain?


Date: 7/15/2013 8:51:33 AM


Subject: ZED

 Hi Mark,

Have any pilots had trouble receiving ZED fare refunds?  I submitted a refund request to Alitalia, Lufthansa, KLM, and Air France on June 2 and had my refunds within 3 days from all but Alitalia. It's been over 6 weeks and still nothing from AZ.  I emailed them but no reply, I have contacted my ID travel several times and the girl there says the system sometimes takes up to 6 mos.  Do any pilots have any suggestions?  Thanks.

Bill Cunningham


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