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Pass Travel 101: How to avoid common nonrev
violations
Published Date 4/23/2024 3:00 PM
With Delta's pass travel
program, we want you to enjoy your flight privileges to the fullest and travel
the world.
In return for these travel
privileges, you are expected to know and comply with our pass travel policies.
Remember that nonrev flight privileges may only be used for leisure. Using them
to make money, earn a profit, barter for goods or services or otherwise be
compensated is not allowed. Delta's pass travel policies help protect revenue,
our pass travel program and our pass riders.
Pass travel is a privilege
outlined in The Way We Fly. If you
haven't already, please review our refreshed guidance and talk with your
manager if you have questions regarding this and any other Delta policies.
Together, we share an obligation to understand these expectations and protect
these privileges so all employees may continue to enjoy for years to come.
We've put together a guide of
scenarios below to keep in mind when nonrevving so that you don't find yourself
violating our pass travel policies.
Imagine this scenario: Your friend has a dog breeding business and has asked you to
help transport puppies to their new fur-ever homes. She knows about your pass
travel privileges and wants to avoid some transportation costs. She is also
willing to pay you for each delivery. You love dogs and want to help your
friend because you believe it's for a good cause.
Do not do this! It may seem harmless flying across the country for
a good cause transporting cute puppies. However, your pass
travel privileges are not to be used for business purposes and/or an
individual's financial gain.
A note about animal rescue
efforts: There are groups of
airline employees, including Delta employees and retirees, who volunteer their
time to help deliver rescue pets to their new homes using
their nonrev travel privileges. The organizations they are affiliated
with are non-profit and the employees do not accept payment or any form of
compensation. Employees involved in these efforts may be asked
to provide documentation of the organization and a statement that
they are not receiving compensation (i.e., money, goods, services).
Imagine this scenario: Your friend has always dreamed of traveling the world. You
and your friend are out to dinner, and your travel companion pass comes up in
conversation. Your friend asks if they could be listed as your travel companion
in exchange for $5,000.
Do not do this! This would
go against our pass travel policies because you are never allowed to sell
your pass travel privileges or trade them for something of
value. This also includes bartering for hotels, concert tickets and
more.
Imagine this scenario: You just began a jewelry business. To increase your reach,
you look up festivals across the United States and decide to sign up as a
vendor to sell your jewelry at these festivals, nonrevving to each city where
the festivals are taking place on your days off.
Imagine another scenario: Your spouse works at a small startup. There's an upcoming
conference in Boston, and you see that there is a seat available on a Delta
flight. You tell your spouse to nonrev to Boston on that flight to attend the
conference, instead of having your spouse's company purchase a ticket for the flight.
Do not do this! Employees or their pass
riders are not allowed to use their pass travel privileges
for any personal business.
Imagine this scenario: You are stuck in London and are trying to get back to the
United States, but the flight loads look full and the standby list also looks
long – and you're nowhere near the top of the list. You've also used up all
your S2 passes. You need to be at work the next day, so you list for the next
available flight as S1A. After all, it's an emergency, right?
Do not do this! The S1A
emergency standby code must only be used in the event of a
life-or-death emergency, such as the death of an eligible family
member or serious hospitalization with an impending threat of death – and
with manager approval.
Remember, pass travel is a
wonderful perk – but it is a privilege. It is important to be mindful of our
pass travel policies and procedures. Pass travel privileges that are misused by you or
any of your pass riders – including the above scenarios – can result
in fines, performance development up to and including suspension or
revocation of pass travel privileges, and termination of employment.
Visit the Contact Pass
Travel page for additional Pass Travel FAQs and resources and to contact
the Pass Travel team directly.
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