Note about layover hotels: The layover hotel info
IS STILL AVAILABLE in a couple of locations
including Inflight (IFS) section of Delta net. Login to
DeltaNetDepartmentsIFSHotels.
Capt Ipplolito’s report on non-revving on Virgin.
From: WILLIAM L IPPOLITO
Date: 4/14/2017 10:13:18 AM
Subject: Virgin Atlantic Non Reving
Mark:
Virgin Atlantic does not seat non revs in Business or First
Class.
Bill Ippolito
++++++++++++++++++++++++++++++++++++++++++++++
Delta is Empowering Employees to
Compensate Passengers
A leaked Delta
Air Lines memo confirmed yesterday that the airline is
increasing the discretion that airline personnel have in compensating
passengers.
- Gate agents had been limited to $800, and
supervisors could go higher up to $2000
- Now gate agents will be able to go up to $2000
on their own authority if they have to, and supervisors
will be able to offer $9950 in any given extreme case.
This will
not mean more compensation for most passengers being asked to volunteer to
get off a flight. Instead it means that when there aren’t enough volunteers,
agents have the ability to do more.
There were
only 326 times during the fourth quarter that Delta involuntarily denied
boarding to passengers, and in most cases they paid out substantial
compensation already. An agent will be able to raise the amount being offered,
which should reduce the number down below where it currently stands. And since
it’s so rare to begin with this change shouldn’t be very costly to the airline.
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